Testimonials from Carpet One customers like you.
Our Five year new house needed over thousand square feet of new laminate downstairs when Our dishwasher leaked. Dealing with our insurance company and carpet one was wonderful! Carpet one came out, explained everything and were able to help me find the floor I was looking for. He gave me the best price possible and was very friendly! On a sidenote, the kids coloring table in the building is an awesome idea! My kids colored while we looked at floors — Amber B
If I could give Carpet One of Livermore 6 stars I would! First of all, Rob has done slate flooring in my parents house (it turned out so beautiful and my Mom absolutely LOVES it) They were so happy with Carpet One, that I figured this was the place to go! Rob helped us find the right carpet for us, in our price range and made sure we'd be happy with it. They helped steer us in the direction of eco-friendly carpet because that is important to me. They also helped us find carpet that would be good for the wear and tear that comes with having two cats as well. We got a little over 1200 sq. feet of carpet done (two flights of stairs) in our house and it turned out beautifully! The carpet installers were VERY nice, friendly and never creepy (all the women out there know what I am talking about). I was very comfortable being there alone with them. They installed all the carpet in only 1.5 days! They also helped move the furniture and replaced it- they put our couch back in the wrong spot and they both helped me put it exactly where I wanted it before they left. We've had our carpet for a month now and I'm still in awe at how amazing it is as if it's only been a week! Thank you Carpet One! — Brenna R
Carpet One recently completed installing over 1,000 sqft of laminate flooring in our home; replacing old carpet that was no longer worth cleaning... :-) The floor is gorgeous and new base molding throughout the house really finished things off. We're very happy with the floor we chose and especially the results! We love the upgrade to our home! Rhonda was great to work with. She was engaged from the beginning; listening to our ideas, suggesting her own and explaining everything from the quoting to the installation itself. Rhonda and Carpet One were straight forward, professional, worked with us, and for me, most importantly were very fair. The original quote was fair and reasonable and they were very fair in dealing with a couple unanticipated issues including dealing with a large slab floor that wasn't level. Rhonda and team were very fair and came up with an equitable solution. It's examples like this that impressed me as a customer; and frankly that made me want to write this review. The installers were great as well. Friendly, professional, very efficient and worked very, very hard to get the project completed. They made sure everything was cleaned up at the end of each day. We were very happy with their work. We also had the chance to chat with the owners a couple of times. It was clear to us how much they appreciated our business. We appreciated being treated like customers should and is why we highly recommend Carpet One. Thank you Rhonda and Carpet One! - Lon O